Gas Alley Streetrods - Returns
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Gas Alley Streetrods
New Phone#
Phone:
913-244-0112
Gas Alley Streetrods RETURN POLICY
Gas Alley Streetrods strives to offer only the best products to its customers. If an item has our name on it, we stand behind it
100%. To demonstrate this commitment to quality, all items have a 60 day return policy unless stated otherwise*.
RETURN POLICY
If any item* is not satisfactory, you may return it for a full product refund (less S&H) within 60 days of receipt. Returned
merchandise must be in new condition and must include all product related packaging materials, warranty cards (not filled
out), manuals and accessories. A refund or credit of the purchase price will be processed upon receipt and inspection of
returned items. Incomplete or damaged items may not be refunded. See below for detailed instructions.
ITEMS DAMAGED DURING SHIPPING
Your order has carefully been packed and thoroughly inspected and we hope that you are pleased with the item(s) you
have selected. Despite our care in handling, however, packages do occasionally get damaged while in transit. Please
check the packing list immediately against item(s) marked as shipped on front of the packing list. Report any discrepancy
or damage to freight carrier/agent that delivered the product to you, and sign only for the material actually delivered. If,
upon further inspection, you notice concealed damage or loss, save all boxes and packaging material and notify the
delivering carrier/agent.
BACK ORDERED ITEMS
Although every attempt is made to fulfill all the items in your order in a timely fashion, Gas Alley Streetrods occasionally
runs out of stock on some items. If this occurs, you will not be charged for item(s) listed as Back Ordered until they are
shipped. (Orders paid by check, of course, are fully pre-paid, including back ordered items).

HOW TO RETURN MERCHANDISE
1. Contact Customer Service at 1-913-244-0112 (8-5 Central M-F) or email: admin@gasalleystreetrods.com
2. Completely return the packing list. (Include it inside the package)
3. Use a strong corrugated carton. Wrap well and tape closed. Include all original boxes, manuals, accessories and
packing materials.
4. Remember to insure the package if the value warrants.
5. We cannot accept C.O.D. returns, and postage costs are not refundable.
* Wear items (such as buff wheels, compounds, consumables, etc.) and videos/DVDs may not be returned unless defective.

FOR ITEMS WITH MANUFACTURER'S WARRANTY

Complete warranty cards only after inspection and acceptance of the product(s).
Follow the manufacturer's warranty and service instructions.
For fastest warranty and repair service, please follow manufacturer's instructions regarding service centers.